Last Updated: January 1, 2023
This Privacy Policy describes how Mahketapp ("we," "our," or "us") collects, uses, and shares your personal information when you use our digital finance platform.
1. Information We Collect
1.1 Personal Information
When you create an account or use our services, we may collect:
- Full name, email address, and phone number
- Government-issued identification documents
- Proof of address and date of birth
- Financial information including bank account details
- Transaction history and trading activity
1.2 Technical Information
We automatically collect certain technical information when you use our platform:
- IP address and device information
- Browser type and version
- Operating system and platform
- Usage data and analytics
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To verify your identity and prevent fraud
- To process transactions and provide customer support
- To comply with legal and regulatory requirements
- To improve our platform and develop new features
- To communicate with you about our services
- To protect the security and integrity of our platform
3. Information Sharing
We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our platform
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly consent to the sharing
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- 256-bit encryption for data in transit and at rest
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Access controls and employee training
- Secure data centers with physical security measures
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We typically retain:
- Account information for 5 years after account closure
- Transaction records for 7 years for regulatory compliance
- KYC/AML documentation for 5 years after the business relationship ends
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to access your personal information
- Correction: The right to correct inaccurate information
- Deletion: The right to request deletion of your information
- Restriction: The right to restrict processing of your information
- Portability: The right to receive your information in a portable format
- Objection: The right to object to certain processing activities
7. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how our platform is used
- Prevent fraudulent activity
- Improve our services and user experience
You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our platform.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@mahketapp.com
Address: 123 Finance Street, Digital City, DC 10001, United States